General Enquiry



Privacy Policy 

We respect your rights to privacy and take our privacy obligations seriously. We comply with the Australian Privacy Principles, found under the Privacy Act 1988(Cth). Our complete Privacy Policy can be obtained from: https://dermatology.melbourne/wp-content/uploads/2019/09/Privacy-Policy-melb-skin-dermatology.pdf, our front reception or by calling (03) 8595 4288.  We require your consent to collect personal information and health information about you. Please read this information carefully.  Melbourne Skin & Dermatology collects information from you for the primary purpose of providing healthcare and associated services. We require you to provide us with your personal and health information including your full medical history so that we may provide our services to you. We will also use the information you provide in the following ways: appropriately manage our practice, such as conducting audits and undertaking accreditation processes, manage billings and training staff, effectively communicate with you, third party providers including but not limited to Skin Plus Compounding Pharmacy, Medicare Australia, private health insurers, government departments and other practitioners involved in your healthcare. Our email database is managed using Mailchimp. You may unsubscribe to any method of communication by contacting us directly.  We use an online form system for our online forms which complies with Australian Privacy Laws.  Photographs of your skin or any document you provide to us will be kept in your medical records. Photographs of your skin form an important part of your medical record. We may wish to use these photographs in strict confidence for your medical care and possibly for teaching purposes. Please note that certain photographs of the face are unable to be de-identified. If you would like clarification, please speak to our staff.  Our website, email and this form is linked to the internet. We use various platforms for our telehealth services.No data transfer over the internet is 100% secure. Accordingly, any information which you transmit to us online or via email is transmitted at your own risk.  



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